Shipping policy

Shipping Policy for waevera naturals

1. Shipping Zones:

• We ship exclusively within Canada.

2. Shipping Rates:

• Standard Shipping: Free on orders over $50 CAD for Canada Post deliveries only. For orders below $50 CAD, a shipping charge applies.

• Note: Free shipping applies to Canada Post standard delivery only. Quicker shipping methods can be selected at an additional fee.

3. Shipping Times:

• Standard Shipping (Canada Post): Typically takes 5-7 business days.

• Quicker Shipping Options: Available with varying delivery times based on the method chosen. 

• Please note, these are estimated times and can vary due to factors like shipping carrier delays, weather conditions, or address verification issues.

4. Order Processing:

• Orders are processed within 1-2 business days of placement. Orders placed on weekends or holidays will begin processing on the next business day.

5. Shipping Carriers:

• We primarily use Canada Post for all shipments. Additional carriers might be used for quicker shipping options.

6. Tracking Information:

• Once your order has shipped, you will receive an email confirmation with your tracking number. You can track your package directly on the carrier's website.

7. Address Accuracy:

• Please ensure your shipping address is accurate. We are not responsible for undelivered packages due to incorrect addresses provided by the customer. If a package is returned to us because of an incorrect address, the customer will need to pay for reshipping.

8. Delivery Issues:

• If your package does not arrive by the estimated delivery date, please contact our customer service team. We will work with the shipping carrier to resolve the issue.

9. Refused Shipments:

• If you refuse a shipment, you are responsible for the original shipping charges, any return shipping charges, and any restocking fees.

10. Rural or Remote Locations:

• Additional shipping time may be required for rural or remote areas, and in some cases, additional shipping fees might apply.

11. Hazardous Materials:

• Whey protein isolate powder is not considered hazardous, but we adhere to all shipping regulations for food products.

12. Changes to Shipping Policy:

• We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting to this page.

Contact Us:

• For any shipping related queries, please contact us at info@waevera.com